Your trust matters

Privacy Policy

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Draft for review. This is placeholder wording to show structure and must be reviewed and approved by Apnaw Forever and a legal advisor before the site goes live.

1. Introduction

This Privacy Policy explains how Apnaw Forever (“we”, “us”, “our”) collects, uses and protects the personal information you share with us through this website.

2. Information we collect

When you submit an enquiry, we collect the details you provide:

  • Your name
  • Your phone number
  • Your address
  • Your enquiry type and any message you include
  • The dog your enquiry relates to, if submitted from a specific pet page

We may also collect basic, non-identifying technical data (such as browser type) if analytics are enabled. [Confirm whether analytics/cookies are used.]

3. How we use your information

  • To respond to your adoption, rescue, foster or general enquiry
  • To arrange home checks, matches and follow-ups where relevant
  • To keep records of rescues and adoptions
  • To improve our work and, with your consent, to share adoption stories

4. Legal basis & consent

We process your information based on your consent when you submit an enquiry, and our legitimate interest in running our rescue and adoption work.

5. Sharing your information

We do not sell your personal information. We may share it only with our team and trusted volunteers who help process enquiries, and where required by law.

6. Cookies & analytics

If cookies or analytics tools are used, they help us understand how the Website is used. You can control cookies through your browser settings. [Update once cookie/analytics tools are finalised.]

7. Data retention

We keep enquiry information only as long as needed to respond and to maintain rescue and adoption records, after which it is deleted or anonymised.

8. Your rights

You may ask us to access, correct or delete your personal information, or to stop contacting you. Email care@apnaw.com and we'll help.

9. Security

We take reasonable steps to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.

10. Children's privacy

The Website is not directed at children, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised.

12. Contact

Questions about your privacy? Email care@apnaw.com.